Updated on 5/11/2024
Innovative Skills’s mission is to improve lives through learning. These Training Terms and Conditions (“Terms”) set forth the basis upon which Innovative Skills Training Academy (“Innovative Skills”) will provide training classes (“Training”) using Innovative Skills course materials (“Course Materials”) at specified online platform and times agreed with you pursuant to an order from entered into between you (“you” or “Customer”) and Innovative Skills.
These terms and conditions are subject to change. Innovative Skills is not responsible for notifying customers of changes to these terms and conditions.
You need an account for most activities on our platform. Keep your password somewhere safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You must have reached the age of consent for online services to use Innovative Skills.
You need an account for most activities on our platform, including to enroll and access content or to submit payment for courses. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.
You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Innovative Skills will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.
If we discover that you have created an account that violates these rules, we will terminate your account.
When you enroll in a course you get access from us to join classes via the Innovative Skills Support Team. Don’t try to transfer or resell your account in any way. We generally grant you as a student for that course.
As a student, when you enroll in a course or other content, whether it’s free or paid content, you are getting a license from Innovative Skills to learn & view the content via the Innovative Skills platform and Services, and Innovative Skills is the licensor of record. Content is licensed, and not sold, to you. This license does not give you any right to resell the content in any manner (including by sharing account information with a purchaser or illegally downloading the content and sharing it on any online or offline platform).
In legal, more complete terms, Innovative Skills grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by a Innovative Skills authorized representative. This also applies to content you can access via any of our APIs.
We generally give a license to our students when they enroll in a course or other content. However, we reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons.
We enable anyone anywhere to create and share educational content (instructors) and to access that educational content to learn (students). We consider our marketplace model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us, and our student and instructor community. These Terms apply to all your activities on the Innovative Skills website, the Innovative Skills mobile applications, our APIs, and other related services.
When you enroll in a course, complete payment and pass in the course, you get a digital certificate from Innovative Skills. The certificate is downloadable, sharable and verifiable through QR code. If you do not pass in the course, or your payment is incomplete, you will not get certificate. If in any case you need a hard copy certificate, you can contact our office and within 2 working days you can collect the hard copy certificate from our office.
The prices of course on Innovative Skills are determined based on the terms of the Instructor Terms and our Promotions Policy. In some instances, the price of content offered on the Innovative Skills website may not be exactly the same as the price offered on our mobile or social media platform, due to mobile platform providers’ pricing systems and their policies around implementing sales and promotions.
We occasionally run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. The price applicable to the content will be the price at the time you complete your purchase of the content. Any price offered for particular content may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new users.
You agree to pay the fees for content in which you enroll, and you authorize us to charge your debit or credit card or process other means of payment (such as Bkash, Rocket, Nagad or other mobile financial service in Bangladesh operating under the authority of Bangladesh Bank) for those fees. Innovative Skills works with payment service providers to offer you the most convenient payment methods to keep your payment information secure. We may update your payment methods using information provided by our payment service providers.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within the deadline of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.
If you pay for any course and are unable to continue for any reason then you must inform us before starting that course. You can request to refund your payment to Innovative Skills before that time limit otherwise your request will be marked as invalid. No refund is due to you if you request it after the time limit has passed.
We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, the platform from which you get your content (website, mobile), and other factors.
Prerequisite requirements. Innovative Skills reserves the right to refuse or limit any services for Training if a Customer fails to satisfy the requirements for a Training course as published or provided to Customer by Innovative Skills prior to the start of such course. In such cases no refund or cancellation fee will be paid.
Good conduct. Innovative Skills reserves the right to refuse, limit or cancel any Training if a Customer in the opinion of Innovative Skills has displayed unreasonable behavior or is deemed to be violent, abusive or disruptive. In such cases no refund or cancellation fee will be paid.
Innovative Skills has discretion in enforcing these Terms. We may restrict or terminate your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, for fraudulent chargeback requests, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services.
We own the Innovative Skills platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can’t tamper with those or use them without authorization.
All right, title, and interest in and to the Innovative Skills platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by instructors and students) are and will remain the exclusive property of Innovative Skills and its licensors. Our platforms and services are protected by copyright, trademark, and other Bangladeshi laws. Nothing gives you a right to use the Innovative Skills name or any of the Innovative Skills trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding Innovative Skills or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.
You may not do any of the following while accessing or using the Innovative Skills platform and Services: